[{"data":1,"prerenderedAt":357},["ShallowReactive",2],{"blog-post-en-whatsapp-ai-bukku":3},{"id":4,"title":5,"author":6,"body":7,"description":338,"extension":339,"heroImage":340,"heroImageAlt":341,"meta":342,"navigation":343,"ogImage":344,"path":345,"publishedAt":346,"readingTime":347,"seo":348,"slug":349,"stem":350,"tags":351,"updatedAt":355,"__hash__":356},"blog_en\u002Fblog\u002Fwhatsapp-ai-bukku.md","WhatsApp AI That Works With Bukku (2026)","EezieLead Team",{"type":8,"value":9,"toc":314},"minimark",[10,15,19,42,45,49,52,67,70,74,79,100,104,111,114,118,121,125,132,136,139,156,167,171,185,189,254,257,261,265,268,272,278,282,285,289,292,296,299,303],[11,12,14],"h2",{"id":13},"the-short-answer","The short answer",[16,17,18],"p",{},"Yes. Bukku has an open API, so a WhatsApp AI can read your products from Bukku and write orders\nback into it. The tools that do this each do a different job, so start from the job you want done.",[20,21,22,30,36],"ul",{},[23,24,25,29],"li",{},[26,27,28],"strong",{},"EezieLead"," answers your WhatsApp customers using the prices and stock in your Bukku, drafts an\norder when a customer says yes, and sends the confirmed order into Bukku as a sales order or a\nquotation. It is on EezieLead's Starter plan, RM199 a month.",[23,31,32,35],{},[26,33,34],{},"Ordeh"," is for wholesalers. It reads orders that customers post in WhatsApp groups, including\nvoice notes and PDFs, and turns them into a file in your accounting software's import format. You\nthen import that file into Bukku yourself. From RM1,599 a month.",[23,37,38,41],{},[26,39,40],{},"Bukku itself"," can send invoices by WhatsApp and take receipts you upload through WhatsApp, but\nit has no AI that answers your customers.",[16,43,44],{},"We make EezieLead, so read this with that in mind. The rest of this page covers what EezieLead does\nwith Bukku step by step, and what it doesn't do.",[11,46,48],{"id":47},"two-jobs-a-whatsapp-ai-can-do-with-bukku","Two jobs a WhatsApp AI can do with Bukku",[16,50,51],{},"\"Works with Bukku\" can mean two different things.",[53,54,55,61],"ol",{},[23,56,57,60],{},[26,58,59],{},"Answer customers from your Bukku catalogue."," The AI quotes the price and stock that are in\nBukku right now, so it doesn't offer something you've sold out.",[23,62,63,66],{},[26,64,65],{},"Turn a WhatsApp \"yes\" into a Bukku document."," The order the customer agreed to in the chat\nbecomes a sales order or quotation in Bukku, with no typing it in again.",[16,68,69],{},"For the second job, ask how the order gets there. EezieLead sends it straight into Bukku through\nBukku's API. Ordeh gives you an import file, and someone still has to import it.",[11,71,73],{"id":72},"how-eezielead-works-with-bukku","How EezieLead works with Bukku",[75,76,78],"h3",{"id":77},"_1-connect-once","1. Connect once",[16,80,81,82,85,86,89,90,85,93,95,96,99],{},"In Bukku, go to ",[26,83,84],{},"Control Panel",", then ",[26,87,88],{},"Integrations",", and turn on API access. Copy your access\ntoken and your company subdomain. In EezieLead, open ",[26,91,92],{},"Settings",[26,94,88],{},", paste both\nand click ",[26,97,98],{},"Connect",". EezieLead checks them with Bukku and stores the token encrypted. You can\ndisconnect at any time.",[75,101,103],{"id":102},"_2-your-products-come-across","2. Your products come across",[16,105,106,107,110],{},"EezieLead pulls your Bukku products, with their prices and stock, into your product list. Choose\nhow often it refreshes: every 30 minutes, hourly, every 6 hours, daily, or only when you click\n",[26,108,109],{},"Sync now",".",[16,112,113],{},"Bukku stays in charge of price, stock and tax, and those update on every sync. The product name and\ndescription are copied over the first time only. After that they're yours to rewrite in\nEezieLead, so the AI can describe a product the way you'd say it to a customer, without touching\nyour accounting records.",[75,115,117],{"id":116},"_3-the-ai-answers-from-it","3. The AI answers from it",[16,119,120],{},"A customer asks \"Is the 2kg one still available? How much?\" The AI answers with the Bukku price and\nchecks the stock first. When something is sold out, it says so instead of promising it, and when\nit can't be sure, it hands the chat to you.",[75,122,124],{"id":123},"_4-a-yes-becomes-a-draft-order","4. A \"yes\" becomes a draft order",[16,126,127,128,131],{},"When the customer commits to specific items, the AI drafts an order: the products, quantities,\nprices and customer. It lands on your ",[26,129,130],{},"Orders"," page. Nothing goes anywhere until you confirm it.",[75,133,135],{"id":134},"_5-confirmed-orders-go-into-bukku","5. Confirmed orders go into Bukku",[16,137,138],{},"Once you confirm, EezieLead sends the order to Bukku. It finds the customer in your Bukku contacts\nby phone number, or adds them if they're new. You choose when it sends:",[20,140,141,147],{},[23,142,143,146],{},[26,144,145],{},"Automatic",": every confirmed order goes to Bukku on its own.",[23,148,149,152,153,110],{},[26,150,151],{},"Manual",": an order goes only when you click ",[26,154,155],{},"Send",[16,157,158,159,162,163,166],{},"Whether it arrives as a ",[26,160,161],{},"sales order"," or a ",[26,164,165],{},"quotation"," depends on your agent's sales document\nsetting. Quotation suits businesses that quote first and confirm later, and it also changes how the\nAI words the close of the conversation. From there you carry on in Bukku as usual: turn it into an\ninvoice, and issue the e-Invoice through Bukku.",[11,168,170],{"id":169},"what-eezielead-doesnt-do-with-bukku","What EezieLead doesn't do with Bukku",[20,172,173,176,179,182],{},[23,174,175],{},"It doesn't create invoices or record payments. The order stops at a sales order or quotation,\nand you invoice from Bukku.",[23,177,178],{},"It doesn't chase overdue invoices or answer \"how much do I owe?\" from Bukku.",[23,180,181],{},"It doesn't read WhatsApp group chats. It answers one-to-one customer chats.",[23,183,184],{},"It connects one accounting system per business, and Bukku is the one it supports today.",[11,186,188],{"id":187},"side-by-side","Side by side",[190,191,192,210],"table",{},[193,194,195],"thead",{},[196,197,198,201,204,207],"tr",{},[199,200],"th",{},[199,202,203],{},"What it does with Bukku",[199,205,206],{},"Answers customers on WhatsApp",[199,208,209],{},"Price",[211,212,213,227,240],"tbody",{},[196,214,215,218,221,224],{},[216,217,28],"td",{},[216,219,220],{},"Syncs products, prices and stock. Sends confirmed orders as sales orders or quotations",[216,222,223],{},"Yes, one-to-one chats",[216,225,226],{},"Starter RM199\u002Fmo",[196,228,229,231,234,237],{},[216,230,34],{},[216,232,233],{},"Makes an import file from WhatsApp group orders. You import it into Bukku",[216,235,236],{},"Yes, in group chats",[216,238,239],{},"RM1,599\u002Fmo",[196,241,242,245,248,251],{},[216,243,244],{},"Bukku",[216,246,247],{},"Sends invoices by WhatsApp, receipts upload",[216,249,250],{},"No",[216,252,253],{},"Bukku's own plans",[16,255,256],{},"Prices come from each company's own site on 29 September 2026, before tax and before Meta's\nWhatsApp message fees.",[11,258,260],{"id":259},"common-questions","Common questions",[75,262,264],{"id":263},"do-i-need-bukku-to-use-eezielead","Do I need Bukku to use EezieLead?",[16,266,267],{},"No. Without Bukku you add your products and stock in EezieLead yourself, and orders stay in\nEezieLead. Bukku just saves you keeping two lists. Draft orders and stock tracking are on every\nplan, including the free one. Only the Bukku connection needs Starter.",[75,269,271],{"id":270},"what-happens-when-stock-changes-in-bukku","What happens when stock changes in Bukku?",[16,273,274,275,277],{},"It reaches the AI on the next sync, so choose a refresh that matches how fast you sell. If you sell\nout mid-afternoon, click ",[26,276,109],{}," and the AI stops offering it straight away.",[75,279,281],{"id":280},"can-i-change-product-descriptions-without-changing-bukku","Can I change product descriptions without changing Bukku?",[16,283,284],{},"Yes. After the first sync, names and descriptions live in EezieLead and you can edit them freely.\nPrices, stock and tax always come from Bukku.",[75,286,288],{"id":287},"does-it-work-with-sql-account-or-autocount","Does it work with SQL Account or AutoCount?",[16,290,291],{},"Not today. EezieLead connects to Bukku only. If you run SQL Account or AutoCount and take orders in\nWhatsApp groups, Ordeh makes import files for both.",[75,293,295],{"id":294},"is-my-bukku-access-token-safe","Is my Bukku access token safe?",[16,297,298],{},"EezieLead checks the token with Bukku, stores it encrypted, and only uses it to read your products,\nfind or add the customer as a contact, and create sales orders or quotations. You can disconnect in one click, and you can also turn off the\ntoken in Bukku at any time.",[11,300,302],{"id":301},"sources","Sources",[16,304,305,306,313],{},"Ordeh details come from its own website, checked 29 September 2026. Bukku's\nWhatsApp features come from ",[307,308,312],"a",{"href":309,"rel":310},"https:\u002F\u002Fbukku.my\u002Ffeatures",[311],"nofollow","Bukku's features page",". Plans change, so\ncheck each site before you buy.",{"title":315,"searchDepth":316,"depth":316,"links":317},"",2,[318,319,320,328,329,330,337],{"id":13,"depth":316,"text":14},{"id":47,"depth":316,"text":48},{"id":72,"depth":316,"text":73,"children":321},[322,324,325,326,327],{"id":77,"depth":323,"text":78},3,{"id":102,"depth":323,"text":103},{"id":116,"depth":323,"text":117},{"id":123,"depth":323,"text":124},{"id":134,"depth":323,"text":135},{"id":169,"depth":316,"text":170},{"id":187,"depth":316,"text":188},{"id":259,"depth":316,"text":260,"children":331},[332,333,334,335,336],{"id":263,"depth":323,"text":264},{"id":270,"depth":323,"text":271},{"id":280,"depth":323,"text":281},{"id":287,"depth":323,"text":288},{"id":294,"depth":323,"text":295},{"id":301,"depth":316,"text":302},"Yes, a WhatsApp AI can quote your live Bukku prices and stock and send confirmed orders into Bukku. What each option does with Bukku, what it costs, and how to connect.","md","\u002Fblog\u002Fwhatsapp-ai-bukku.webp","A customer orders three 2kg kek lapis on WhatsApp, the AI confirms stock and the total, and the order becomes a sales order sent to Bukku.",{},true,"\u002Fog-image.png","\u002Fblog\u002Fwhatsapp-ai-bukku","2026-10-01",6,{"title":5,"description":338},"whatsapp-ai-bukku","blog\u002Fwhatsapp-ai-bukku",[352,353,244,354],"WhatsApp","AI","Malaysia",null,"HRyOoR8TZnMOF6fChMvzMX0sfC6BDkfyoxd1uQyBcSw",1790705328803]