What is EezieLead?
EezieLead answers your WhatsApp customers with AI, captures every enquiry as a lead automatically, and lets a human take over any conversation at any time — all on your own WhatsApp number.
Who it's for
Small businesses that get more WhatsApp enquiries than they can answer by hand, and want fast, on-brand replies around the clock without hiring more staff.
What you'll set up
Connect your number
EezieLead runs on the WhatsApp Cloud API, not the WhatsApp Business App. Before you start, it helps to know the difference between the two, then connect your number. Already using the Business App? You can keep it — see connecting an existing Business App number.
Ground the AI in your business
Add your FAQs and products so the AI answers from your information, not guesses. The more you add, the better it replies.
Choose when a human steps in
The AI handles the everyday questions; you take over any chat the moment you want to reply yourself.
Test it, then switch it on
Your AI starts paused, so nothing reaches a customer until you say so. Try a real conversation from your own phone first, then switch it on when you're happy — see test before going live.